top of page

Frequently Asked Questions

When do we deliver takeaway?

You can order on our site for delivery

We have recently extended our hours.

Monday - Wednesday 4pm- 7.30pm (pizza only)

Thursday-Saturday 4pm-8.30pm (pizza, pop up and pub classics)

Sunday we aim to deliver all preordered roasts before 12 (which we make for you to heat at home at any time that day). We only offer a pre order roast delivery on Sundays

Can I preorder my food?

You must pre order your Sunday roast if you would like one delivering. Saturday evening is the latest you can pre order.  We have just added the ability to preorder your takeaway at a specified time but this is for that day only ie you can't pre order for the following day, this is because we make fresh daily and we can't be sure of deliveries and what we have on from one day to the next. Just ensure your select the time you are ordering your food for. If any issues arise we will contact you via the number supplied.

How long is the wait?

We will update the homepage of the food orders if the wait is any different to our maximum time of delivery - which is usually one hour. If you select ASAP the wait time is the maximum we would hope to have you waiting, however please be aware that its often much less, so if you don't want your food as soon as possible, select a preferred time instead.  You are best ordering your food for delivery before 7pm to minimise any possible delay

Where do you deliver to?

At the moment we deliver to a maximum radius of 8km, though this is constantly under review to expand! We open up the maximum radius during quieter times (usually around 5-6 and 8-9) and limit this if the kitchen starts to get too busy (usually around 7). The further the delivery, the higher the minimum order cost in order to cover the extra distance driven. Any queries, give us a call on 01663 750529. You can see what the current delivery options and times are by hovering over the ? on delivery on the online shop. We do our best to keep this as accurate as we can, but please be patient with us during busy times as its a challenging service and the team are working as best they can to serve you. 

Will you deliver my veg orders for free?

We will be happy to tag on your veg order to takeaway order for no extra charge. The minimum order amounts will apply to the takeaway element only. Please include in the notes on you order if you have a veg order that you would like adding to the delivery

The Old Hall Inn & Paper Mill Inn, Whitehough, Chinley, High Peak, SK23 6EJ

T: 01663 750529

  • Instagram
  • Facebook Classic
  • Twitter Classic

Privacy Policy The old hall Inn ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.old-hall-inn.co.uk, or make use of our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or make use of our services. 1. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the website includes: 1.1 Personal Data Personal identifiable information, such as your name, billing address, email address, phone number, and payment information, that you voluntarily give to us when you register on the site or when you choose to participate in various activities related to the site, such as online booking or subscribing to newsletters. 1.2 Derivative Data Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. 1.3 Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you book a room or make other purchases on our site. 1.4 Third-Party Data Information from third parties, such as social media sites, that you may have voluntarily linked to your account, which could include your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you choose to connect your social media account to your site account. 1.5 Mobile Device Data Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device. 2. Use of Your Information We use the information we collect in the following ways: •To facilitate your room reservations and other transactions. •To improve the efficiency and operation of the site. •To personalize your experience on the site. •To process transactions and send you related information, including booking confirmations and invoices. •To manage your account and provide you customer service. •To send you promotional information, such as newsletters, and information about discounts, offers, and events related to our hotel. •To enforce our terms, conditions, and policies. •To comply with legal and regulatory requirements. 3. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 3.1 By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. 3.2 Service Providers We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 3.3 Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 4. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 5. Third-Party Websites The site may contain links to third-party websites and services that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website. 6. Cookies and Tracking Technologies We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. For more information on how we use cookies and how you can control them, please refer to our Cookie Policy. 7. Your Rights Depending on your location, you may have the right to access, correct, update, or delete the personal information we collect about you. To exercise these rights, please contact us at [contact email]. We will respond to your request within a reasonable timeframe. 8. Changes to This Policy We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: The old hall inn Chinley SK23 6EJ 01663 750529

bottom of page